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It’s not an easy time to run an independent garage. Restrictions brought about by the global Coronavirus pandemic and a wholesale transition towards new vehicle technologies are bringing about multiple challenges for independent workshops. While the majority are continuing to use entrepreneurial spirit and taking advantage of opportunities to pivot their business, it’s important that we never forget the basic principles that the aftermarket sector is renowned for across Europe – outstanding customer service and a personal, professional approach towards vehicle servicing and repair. This article counts down five of the most basic mistakes that some garages make, which customers actually notice.
The basics of a glow plug are easy to explain. They are essential for ignition in diesel-powered engines (as opposed to spark plugs in petrol engines); they heat the air/fuel mixture in the engine so it ignites easily under compression; they are built to be long-lasting and work reliably no matter what happens. However, occasionally external factors or faults with other components can lead to issues with glow plugs. Owing to their rarity, these can easily be missed or wrongly identified.
Spark plugs play a critical role within the ignition system of petrol vehicles, with two main functions. One is to ignite combustion to start the engine and the other is to move heat away from the combustion chamber. While installing spark plugs should be a relatively straightforward task for any skilled technician, applying the right torque is not so simple and requires particular care and attention. This article outlines the recommended way to apply torque to a spark plug installation and the consequences of under and over-torque.
As an original equipment manufacturer and supplier, DENSO not only provides its customers with the quality products for which it’s so renowned, it also gives them the technical support they need to get the best from them. As a result, the DENSO Aftermarket technical team is always ready and willing to help aftermarket professionals with the answers to their questions, particularly on the topic of spark plugs, such as these presented to Praveen Kumar Saragadam, Application & Development Engineer, DENSO Europe
The past few months have brought more change than ever to workshops across Europe, with repairers pushed to quickly adapt business models and find new ways of delivering vehicle services to customers. While periods of forced business closure may be beyond us, technicians will no doubt be concerned about any potential future disruption that may affect their garage businesses. In this article, we outline some of the ways repairers can futureproof their business models to ensure service is not significantly disrupted, whatever the future brings.
